The Enrollment Management and Student Success Division believes in collaboration to reach our goals.

Our division includes more than 10 departments and offices working to recruit students and help them succeed each day.

Division Organization
Organizational charts can be challenging for screen readers. If you need this document in an alternate format for accessibility purposes, please contact Tess Dowd at (573) 651-2570.
Teams & Committees

We also develop inter-office teams, committees, and working groups to tackle some of the division’s, and the institution’s, biggest challenges.

Professional Advising Team
Jessica Brethold Academic Advisor
Pauletta Burns Academic Advisor
Jay Contrino Academic Success Coach
Dana Daniel Academic Advisor
Carol Heisserer Director of Academic Advising
Brooke Hengst Assistant Director of Student Athlete Development
Shan Howard Academic Advisor II
Kimberly Austin Madigan Coordinator of Academic & Student Services
Chelsea McNeely Director of SE Online & Dual Credit
Leah Michel Coordinator of Advising, SE Online
Jose Andres Mino Lara Online Programs Specialist
Tinea Ortega Coordinator of Academic Programs
Thomas Romine Academic Advisor
Joanna Maybry Shaver Academic Advisor

 

Academic advising council
Dana Branson Assistant Professor
Samantha Siemers Instructor
Shaun Guiling Instructor
Amber M. Cook Senior Human Resources Technician
Lori Mueller Instructor
Brooke Lockhart Assistant Director of Admissions
Amanda Eller Assistant Director
Tinea Ortega Coordinator of Academic and Student Services
Carol Heisserer Director of Academic Advising
Dan Presson Director of Career Services
Brooke DeArman Assistant Director, International Student Services
Katie Krodinger Director of New Student Programs
Ryan Heslinga Assistant Registrar/Advising and Enrollment/VA School Certifying Official
Leah Michel Coordinator of Online Advising
Chelsea McNeely Director of Southeast Online and Early College Programs
Karen Tucker Coordinator of Academic and Student Services, Kennett
Pauletta Burns Coordinator of Academic and Student Services, Poplar Bluff
Shan Howard Academic Advisor II
Kim Madigan Coordinator of Academic and Student Services, Sikeston
Sarah Niswonger Student Financial Services Manager, Operations
Karie Stroder Academic Advisor for College of Education, Health & Human Services
Dana Daniel  Academic Advisor for Exploratory Students
Joanna Shaver Academic Advisor for College of Business and Computing
Jessica Brethold Academic Advisor for Holland College of Arts and Media
Brenda White Academic Advisor for College of Humanitites and Social Sciences
Thomas Romine Academic Advisor for STEM
Jack Robertson Student
Verona Lambert Systems Administrator
Lisa DeRoe Director of Operations

  

Opening Week Committee
Katie Krodinger Director of New Student Programs
Michelle Irby  Director of Campus Life
Jasmine Adams  Digital Marketing Strategist
Dana Saverino Project Manager
Brooke DeArman Assistant Director
Taylor Franke Event Supervisor
Carol Heisserer Director of Academic Advising
Allan Mauk Associate Director
Tonya Wells Director of University Marketing
WyKeshia Atkins Director of Learning Assistance Programs
Cheryl Cooper Student Services Specialist
Hailee Long Graduate Assistant
Christie McIntosh Catering Director
Rhonda Weller-Stillson Dean of Holland College of Arts and Media
Rachel Woodworth Admission Counselor

 

scholarship review TASK FORCE
Debbie Below VP of Enrollment Management & Student Success
Sue Wilde Assistant VP of Financial Services
Brad Sheriff VP of Finance Administration
Trudy Lee VP of University Advancement, Executive Director of University Foundation
Doug Koch Vice Provost and Dean of Graduate Studies
Eric Chambers Director of Institutional Research
Lenell Hahn Director of Admissions
Matthew Kearney Director of Student Financial Services
Sarah Niswonger Manager of Operations in Student Financial Services
Melissa Harper Coordinator of Student Financial Services
Jennifer Smith Manager of Stewardship and Donor Relations

   

Strategic enrollment management team
Trent Ball  Associate Vice President for Equity and Access
Debbie Below Vice President of Enrollment Management and Student Success
Eric Chambers Director of Institutional Research
Lenell Hahn Director of Admissions
Carol Heisserer Director of Academic Advising
Matthew Kearney Director of Student Financial Services
Verona Lambert Systems Administrator
Chris Martin Chief of Staff, President's Office
Chelsea McNeely Director of Southeast Online and Early College Programs
Lisa Miller Assistant Registrar
Tammy Randolph Dean, College of Science, Technology, Engineering, and Mathematics
Brad Sheriff Vice President of Finance and Administration
Kevin Timlin Executive Director of International Education and Services
Rhonda Weller-Stilson Dean, Holland College of Arts and Media
Tonya Wells Director of University Marketing
Tamara Zellars Buck Professor and Chair of Department of Mass Media

  

SEM Admissions & Marketing Task Force Members 
Lenell Hahn, Co-Chair Director of Admissions
Tonya Wells, Co-Chair Director of University Marketing
Jasmine Adams Digital Marketing Strategist
Tameka Herrion Director of College Planning
Casey Hohler Campus Visit and Event Coordinator
Katie Krodinger Director of New Student Programs
Brooke Lockhart Assistant Director of Admissions
Taylor Matl Technology Coordinator
Krista Mayfield Managing Editor of Brand Strategy
Alisa McFerron Associate Director of Admissions
Kayla Miller Digital Marketing Strategist
Tatianna Parham Content Strategist
Alycia Reitenbach Content Strategist
Josh Russell Creative Strategy Project Manager
Dana Saverino Creative Strategy Project Manager
Location
Office
Academic Hall 138
Mailing Address
One University Plaza, MS 3500
Cape Girardeau, MO 63701