Professor — Psychology & Counseling
Dr. Reynolds is a Professor in the Psychology and Counseling Department at Southeast Missouri State University. He is the principal investigator of the Online Psychotherapy Process Lab. The lab focuses on whether online psychotherapy provides a therapeutic encounter similar to or different from face-to-face therapy. He explores the therapeutic encounter between client and therapist. He is primarily interested in the emotional experiences during and after these sessions and the nature of the therapeutic relationship.
He is also interested in media representations of mental illness. He is particularly interested in how popular media (e.g. television, cinema, radio, etc.) inadvertently stigmatize individuals suffering from psychological problems.
More recently, Dr. Reynolds has focused on creating a brief measure to assess professor-student rapport in online teaching and then conducting brief intensive empirically-based interventions for instructors that improve the quality of their online teaching.
Currently, he works on examining consumer's perceptions of therapist profiles from online review sites. In particular, he is interested in better understanding how both client narratives and overall numerical ratings impact consumers' perceptions of various qualities of the reviewed therapist.
PhD, Clinical Psychology, Miami University
MA, Clinical Psychology, Miami University
BSc (Hon.), Psychology, University of Victoria
Online Therapy, Therapeutic Alliance, Session Impact, Consumer Perception of Online Therapists, Base Rate Fallacy, Online Review Sites, Online Teaching, Professor-Student Rapport, Media Representations of Mental Disorders, New Age Therapy
Nettelhorst, S. C., Chin, E., Krome, L. R., & Reynolds Jr., D. J. (2022). How did it go? A comparison of experience and outcome-focused online reviews on treatment expectations. Journal of Consumer Health on the Internet, 26(1), 23-47. https://doi.org/10.1080/15398285.2021.2004359
Nettelhorst, S. C., Chin, E., Krome, L. R., & Reynolds, D. J., Jr. (2019). Change my mind: The impact of online client ratings and reviews on perceptions of therapists. Journal of Consumer Health on the Internet, 23(3), 227-248. https://doi.org/10.1080/15398285.2019.1646009
Young, S. L., & Reynolds, D. J., Jr. (2016). "You can be an agent of change": The rhetoric of new age self-help in Enlightened. Western Journal of Communication, 81(1), 1-20. https://doi.org/10.1080/10570314.2016.1231930
Reynolds, D. J., Jr., Stiles, W. B., & Hanley, T. (2015). The online calming effect: Does the Internet provide a more comfortable modality for conducting psychotherapy? In G. Riva, B. K. Wiederhold, & P. Cipresso (Eds.), The psychology of social networking: Identity and relationships in online communities (Vol. 2, pp. 17-28). De Gruyter Open. https://doi.org/10.1515/9783110473858-004
Nettelhorst, S. C., Reynolds, D. J., Jr., & Krome, L. R. (2024, August 8-10). A comparison of subject expert to client online reviews on consumers’ perception of therapists [Poster presentation]. American Psychological Association Convention, Seattle, WA, United States.
Krome, L. R., Nettelhorst, S. C., & Chin, E (2020, August 6-8). Pseudo clients evidence base-rate neglect when assessing fictional therapist online rating profile. In D. J. Reynolds, Jr. (Chair), What research implies for private practitioners’ positive online presence [Symposium]. American Psychological Association Convention, Washington, DC, United States.
Nettelhorst, S. C., Chin, E., Reynolds, D. J., Jr., & Krome, L. (2019, August 8-11). Change my mind: The impact of online client ratings and reviews on perceptions of therapists [Poster presentation]. American Psychological Association Convention, Washington, DC, United States.
Reynolds, D. J., Jr., & Chin, E. (2019, May 23-26). The construction of a professor-student scale for use in distance learning [Poster presentation]. Association for Psychological Science Convention, Washington, DC, United States.