COVID-19 Information

See the latest updates and information regarding the COVID-19 pandemic, including a list of University contact information at semo.edu/covid19.

Student & Family Informational Session FAQ

Student and Family Information Session Questions & Answers

Health, Safety, and COVID-19
Student Life
New Studnts/Opening Week
Campus Services
Dining Services
Residence Life
Student Financial Services

Why is Southeast planning to hold face-to-face classes this fall?

Most students have expressed they chose to come to college for that face-to-face interaction and that for many courses, they prefer face-to-face instruction. Some course outcomes are best achieved via to face-to-face and some courses require specialized equipment. We are following the CDC and Cape Girardeau County Public Health Center guidelines and recommendations to minimize risk.

Will classes be mainly online or in person?

Classes will be offered in a variety of modes to minimize risk. Faculty are working to offer the face-to-face classes and experiences that students want while following the established guidelines and recommendations. If social distancing can be maintained in a classroom, the class will continue as schedule and meet face-to-face. If social distancing cannot be maintained, the department is attempting to relocate the class to a larger room. If that is not possible, the class will change to a mixed format in which only a portion of the students will meet face-to-face at a time and the remainder of the course will be online. This gives the benefit of having face-to-face instruction and interaction while allowing for social distancing. In cases where we cannot offer courses in that format and we can maintain quality, the course will be transitioned to a fully online course. The online course could have synchronous and/or asynchronous sessions.

Southeast will also pilot HyFlex courses this semester which offer the flexibility of taking a course in any of three modes of delivery: face-to-face, synchronous online, and online. The student can change to and from or attend in any of the three modes at any time during the semester.

The Face-to-Face Instructional Guidelines outline the process for determining how classes will be offered to best minimize risk. The guidelines are available at https://semo.edu/sealerts/pdf/Face-to-FaceInstructionalGuidelinesFall2020Semester.pdf

Will online versions of the classes be offered as alternatives to in-person or face-to-face classes (for students who are not comfortable returning to in-person classes)?

Some courses will transition to online but not all courses will have an online option for students. We will work individually with students, the best we can, to ensure they are able to continue making progress toward their degree completion.

What can a student expect from online instruction v. face-to-face instruction?

Although the mode of delivery may be different, all outcomes for the course will be met. Some activities and assignments may differ between the courses but ensuring we maintain academic quality across all modes is an accreditation requirement of our institution.

Face-to-face instruction will be different in the sense that we have guidelines that we are now following due to COVID. The guidelines are available at https://semo.edu/sealerts/pdf/Face-to-FaceInstructionalGuidelinesFall2020Semester.pdf. A few of the differences for the fall semester are that students will socially distance in classes, be required to wear a face covering, and limit the sharing of materials. These guidelines are in place to maintain the safety and health of our University community.

How will students be protected in the classroom?

The Face-to-Face Instructional Guidelines follow the CDC and the Cape Girardeau County Health Center recommendations and guidelines to minimize risk. The guidelines are available at https://semo.edu/sealerts/pdf/Face-to-FaceInstructionalGuidelinesFall2020Semester.pdf

How will students maintain 6’ social distance in a small classroom and labs?

Per the Face-to-Face Instructional Guidelines, classrooms will be arranged to provide social distancing or the mode of delivery will be adjusted to a mixed format in order to allow for social distancing.

Will classrooms be cleaned in between each class? If not, how can we best disinfect our space?

While Southeast’s Facilities Management team will support enhanced cleaning of University facilities, to maintain the highest level of health and safety, we are depending on individuals to utilize wipes and other sanitizer products provided by Facilities Management to keep common surfaces (e.g. keyboards, phone, mice, desktops, reception counters, door handles) clean.

In areas like classrooms, labs and other shared device areas, we ask students, faculty, and staff to adopt procedures for cleaning – wipe down apparatus and equipment after individual use to prepare it for the next person. Rooms will be cleaned daily by Facilities Management.

Will faculty be permitted to transition to online earlier than the Thanksgiving break if COVID-19 cases continue to rise in Cape Girardeau?

The conditions related to COVID are monitored continuously and the University works closely with the Cape Girardeau County Public Health Center. If conditions change to the point that it is recommended that the University transition to 100% remote delivery, that decision will be communicated to the campus community and we would make that transition. Having been through that transition the spring of 2020, with very short notice, we are better prepared to do so again if required.

Will Southeast continue to have an internship requirement for select majors (understanding it has been difficult for students to complete this requirement during the pandemic)?

Internships, student teaching, and clinicals are being reviewed and managed by the academic departments and in close collaboration with their accrediting or licensing bodies. In many cases, the internships or clinicals are a mandatory requirement of degree completion. We are working with those internship and clinical sites to ensure students can complete those requirements safely. Students are encouraged to contact their academic department or faculty advisor for specific information on their internship requirements.

How will finals work for performance-based courses (e.g. Dance)?

Students will need to contact their instructors and refer to the syllabus for each course for guidance on how the final exams will be conducted. There are many successful models being implemented across campus for lab, skill, and performance-based courses. Some courses are rearranging their schedule to conduct the skills-based assessments earlier in the course and they will do the knowledge portion on the finals date, others may use remote technologies for assessing students.

How many HyFlex courses are offered and how do I know if a class is HyFlex?

There are approximately 100 HyFlex sections offered this fall. The courses can be viewed from the Schedule of Classes online at https://semo.edu/registrar/class_schedule.html. Select View Semester Schedule of Classes, Fall 2020. From there, select a subject or multiple subjects, Under Attribute Type – select Hyflex section, then click Class Search.

When will the change to Canvas be made?

The University will pilot about 200 sections this fall semester. All courses will transition to Canvas for the Spring 2021 semester.

Will students be asked to leave a classroom if they do not wear a mask?

Refer to the face coverings guidelines available at https://semo.edu/sealerts/pdf/7-10-20FaceCoveringsSocialDistanceGuidance2.pdf regarding the enforcement of face coverings.

The wearing of a face covering is a safety requirement under the current conditions. We hope that through modeling and a positive and encouraging environment, all will do their part. If a student refuses to wear a face covering, it would be handled in the same manner as if they refused to comply with a course requirement or adhere to the Code of Student Conduct.

Will there be any improvement in the quality of online instruction this semester?

The spring 2020 semester was not a typical semester with the short timeframe to transition to remote delivery for courses that may have not been offered online previously. The typical process for our online courses requires that they are approved through a review process and that the faculty complete training related to the delivery of online instruction. We strive to offer high quality online courses that meet the instructional objectives of the program and prepare students for the next steps or courses in their education, employment, or future focused goals.

How will the Holland College of Arts and Media student performers be supported in their training during rehearsals, and while performing in class and on stage?

The performing arts and River Campus are following the published classroom guidelines, available at https://semo.edu/sealerts/pdf/Face-to-FaceInstructionalGuidelinesFall2020Semester.pdf  The programs are taking precautions such as face coverings and face shields while rehearsing and performing as well as maintaining and increasing social distancing where necessary. Please contact the chair of the particular program to find out more information regarding the specifics of rehearsals and performing.

If a student is in quarantine or isolation, will they be able to make up missed coursework?

Our normal absence policies and practices will be followed. Students should notify their instructor as soon as possible if they will be absent from class.

What is the possible impact of COVID-19 on the spring 2021 semester?

We are evaluating conditions daily, in close collaboration with the Cape Girardeau County Public Health Center and SoutheastHEALTH, to determine the best way to provide quality education and experiences for our students in a safe environment.


 

Health, Safety and COVID-19

Will testing for COVID-19 be available at the Campus Health Clinic?

Yes. The Campus Health Clinic, operated by Southeast HEALTH, is a testing site for COVID-19. Do not walk-in to be tested. Call (573) 651-2270 to request an appointment.

Will temperature checks be required during the day on campus?

Temperatures will not be taken, unless noted by a specific department or unit (e.g. University School for Young Children). Students, employees and campus visitors are asked to have their own thermometer and to check their temperature daily as part of the Daily Symptom Check.

Will masks (face coverings) be required on campus?

Yes. Face coverings are required. Please review the University Guidance on Wearing Face Coverings and Social Distancing for full details. Additional information is provided for on-campus students in the Residence Life Handbook.

Will social distancing be mandatory?

Yes. Social distancing is required. Please review the University Guidance on Wearing Face Coverings and Social Distancing for full details. Additional information is provided for on-campus students in the Residence Life Handbook.

What is the health and safety protocol for a student who has tested positive?

If you test positive, the Cape Girardeau County Public Health Center will be contacted through the testing process and they will monitor you. The University will follow public health’s recommendations for notifying individuals who may have exposure risk and address cleaning. Their recommendations are determined after interviewing you and guidance is determined based on things such as wearing facial coverings and the length of time and distance you've had with others. Contact tracings are performed by the Cape Girardeau County Public Health Center for campus notifications to be made. The length of isolation is determined by public health officials. '

If there is an outbreak of COVID-19 at Southeast, what is the plan?

We are evaluating conditions daily, in close collaboration with the Cape Girardeau County Public Health Center and SoutheastHEALTH, to determine the best way to provide quality education and experiences for our students in a safe environment.

What is your best advice for preventing COVID-19?

Southeast is following the CDC and Cape Girardeau County Public Health Center guidelines and recommendations to minimize risk. Student, employees and campus visitors are expected to follow the provided guidelines for staying healthy. The guidelines are available in the Protect the Nest Return to Campus Plan, available at: https://semo.edu/sealerts/covid19/

If a student forgets or refuses to wear a mask, what is the conduct process?

Students are expected to review the University Guidance on Wearing Face Coverings and Social Distancing before the semester begins.

The wearing of a face covering is a safety requirement under the current conditions. We hope that through modeling and a positive and encouraging environment, all will do their part. If a student refuses to wear a face covering, it would be handled in the same manner as if they refused to comply with a course requirement or adhere to the Code of Student Conduct.

Students are asked to bring a personal supply of face coverings with them to the University this fall. If a student forgets a face covering, a limited supply will be available on campus. These locations will be identified before the semester begins. Please continue to check the website for updated information.

If a person believes that masking for long periods of time is unhealthy, is there an exemption?

Please review the University Guidance on Wearing Face Coverings and Social Distancing to learn more about exemptions. The guidelines are available at https://semo.edu/sealerts/pdf/7-10-20FaceCoveringsAnnouncement.pdf

If students leave Cape for the weekend, will they be tested when they return?

There are no personal travel restrictions or testing requirements in place for students. Students, employees and campus visitors are expected to follow University guidelines for staying healthy, on and off-campus. The guidelines are available in the Protect the Nest Return to Campus Plan, available at: https://semo.edu/sealerts/covid19/

Are students allowed to work off-campus?

Yes, students are permitted to work on and off-campus. Students should continue to follow University guidelines for staying healthy when working off-campus. The guidelines are available in the Protect the Nest Return to Campus Plan, available at: https://semo.edu/sealerts/covid19/


 

Student Life

Will Engage in 8 still happen?

Yes, Engage in 8 is an important Southeast tradition, and one that promotes both academic and social engagement on campus. The Engage in 8 program will be available online in mid-August. As with all University events and gatherings, Engage in 8 events are expected to follow the guidelines for hosting meetings and events. The guidelines are available in the Protect the Nest Return to Campus Plan, available at: https://semo.edu/sealerts/covid19/

Will the University limit visitors to campus and large events (e.g. Family Weekend, Homecoming, Commencement)?

Large events like those listed above are important aspect of the traditional college experience. We are evaluating conditions daily to determine how to best provide these traditional college experiences in a safe environment.

Can student organizations hold on campus events?

Yes, please refer to the Campus Events and Meetings guidance in the Protect the Nest Return to Campus Plan for more information. Groups and organizations are encouraged to host meetings and events remotely, when possible. Additionally, when in-person meetings and events are held, participants should be offered the option to participate remotely, when possible. 

Can Greek organizations hold meetings, gatherings and philanthropic events?

Yes, please refer to guidance from the office of Greek Life and the Campus Events and Meetings guidance in the Protect the Nest Return to Campus Plan for more information. Fraternities and sororities are encouraged to host meetings and events remotely, when possible. Additionally, when in-person meetings and events are held, participants should be offered the option to participate remotely, when possible. 

Will Redhawks Athletics teams compete this fall?

The University is in daily contact with the Ohio Valley Conference to determine if and how Redhawks Athletic teams will practice and compete this fall.

What is the safety plan for student athletes?

The safety plan for student athletes is included in the Protect the Nest Return to Campus Plan, available at: https://semo.edu/sealerts/covid19/


 

New Students/Opening Week

Will the University host welcome back events, adjusted for social distancing?

Yes, the University’s Opening Week Committee is planning several events to welcome students this fall. These events will be different than in previous year (e.g. smaller events, extended times and locations). The Opening Week plan will be available in early August.

I am a new student and I don’t know much about the campus? How can learn more?

New Student Programs will send new student information about Opening Week activities and the Engage in 8 program in early August.

How do I obtain a Southeast ID?

If you have not already received your Southeast ID, visit the Center for Student Involvement, University Center, Room 204 when you arrive on campus. The Southeast ID card is required to use a meal plan on campus. More information, including service hours, is available at https://semo.edu/campuslife/idservices/


 

Campus Services (excluding housing and dining)

Will there be a change in service hours for campus services (e.g. Academic Advising, Academic Support Centers, Career Services, Computer Labs, Center for Behavioral Health and Accessibility, Equity and Diversity/Dean of Students, Honors House, Kent Library, Learning Assistance Programs, Redhawks Food Pantry, Shuttles, Southeast Bookstore, Student Financial Services, Student Recreation Center, Textbook Rental)?

Every effort will be made to maintain the same level of University services through November 24, the last day of face-to-face classes. Some service hours may be limited after the Thanksgiving Break. The University maintains information on services hours and full or partial closures online at https://semo.edu/closings/index.html.

How will social distancing be maintained in campus services areas?

Departments are developing protocols to comply with social distancing requirements. This may include reduced seating, more space between users in computer labs, limits on the number of persons in a space at one time, markers on the floor to distance patrons waiting in a line and hosting one-on-one student appointments remotely. Students, faculty and staff are encouraged to pay close attention to signage at entrances and in rooms; as well as to directions provided in advance so that social distancing can be maintained when using campus services.

The University is purchasing additional outside seating to provide students, faculty and staff with more opportunities to gather in small groups outdoors.

How will campus services areas be cleaned?

While Southeast’s Facilities Management team will support enhanced cleaning of University facilities, to maintain the highest level of health and safety, we are depending on each individual employee to utilize wipes and other sanitizer products provided by Facilities Management to keep common surfaces (e.g. keyboards, phone, mice, desktops, reception counters, door handles) clean.

In areas like classrooms, labs and other shared device areas, we ask students, faculty, and staff to adopt procedures for cleaning – wipe down apparatus and equipment after individual use to prepare it for the next person. Rooms will be cleaned daily by Facilities Management.


 

Dining Services

What dining options will be available after Thanksgiving?

All dining venues will remain open immediately following the Thanksgiving Break. Students can continue to use their meal plan through December 11. Unused Flex Dollars from the fall semester will roll over to the spring 2021?

How will the University manage dining venues during peak meal times, such as Wednesday Common Hour? Is there a limit on the number of persons in a dining hall at one time?

Chartwells Educational Dining Services and the University have worked closely together this summer to prepare for the health and safety of students, faculty, staff and visitors in dining facilities. The dining experience will be different. In some venues, entry and exit points will be reconfigured. Dinner service has been extended to 9:00 p.m. most evenings to give students more time to spread out. Students are encouraged to utilize Grab ‘n Go options during peak periods and to visit dining facilities at non-peak periods, when possible.


 

Residence Life

What is the plan for Move-In?

Fall semester move-in information is available at: https://semo.edu/residencelife/resources/arrival/new-students.html

Will there be fewer students living on campus?

The University anticipates slightly fewer students living on campus this fall, as compared to last fall. Private and single room spaces have been distributed throughout the system to reduce occupancy in some facilities. For example, both single and double occupancy rooms are available in Towers South this fall. Some of the single occupancy rooms have been relocated to Towers East. Additionally, triple rooms in Towers North and Towers West have been reduced to double occupancy.

How will social distancing work in residence halls?

Please review the University Guidance on Wearing Face Coverings and Social Distancing for full details. Additional information is provided for on-campus students in the Residence Life Handbook.

Will students have roommate and/or suitemates?

Yes, most students will have a roommate and/or suitemates.

Is the University limiting visitors in the residence halls?

Yes, visitors to the residence halls will be limited to reduce student exposure to COVID-19. Additional information is provided for on-campus students in the Residence Life Handbook.

If a student’s schedule is primarily remote/online, can they cancel their housing contract for a full refund?

Students interested in cancelling their Contract for University Housing should contact the Office of Residence Life at 573-651-2274.

If a student chooses to commute, can they purchase Redbucks?

Yes, to purchase Redbucks, visit https://new.dineoncampus.com/semo/for-commuters.

What is the cleaning and sanitation plan for the residence halls?

While Southeast’s Facilities Management team will support enhanced cleaning of University facilities, to maintain the highest level of health and safety, we are depending on each individual student to utilize wipes and other sanitizer products provided by Facilities Management to keep common surfaces (e.g. door handles, sinks, furniture) clean.

Common area spaces in residence halls will be cleaned daily by Facilities Management and additional staff are being hired to clean these spaces on weekends.

Residence Life staff will also sanitize high touch points during nightly and weekend duty rounds.

How are the health and safety plans for the Greek Village similar to or different from University guidelines?

Greek Village properties are University-owned and subject to the same guidance as residence hall students. Please review the University Guidance on Wearing Face Coverings and Social Distancing for full details. Additional information is provided for on-campus students in the Residence Life Handbook.

What are the guidelines for elevator use?

The safety plan for elevator use is included in the Protect the Nest Return to Campus Plan, available at: https://semo.edu/sealerts/covid19/


 

Student Financial Services

If Southeast returns to full-time remote learning mid-semester, will refunds be issued?

The conditions related to COVID are monitored continuously and the University works closely with the Cape Girardeau County Public Health Center. If conditions change to the point that it is recommended that the University transition to 100% remote delivery, that decision will be communicated to the campus community and we would make that transition. Having been through that transition the spring of 2020, with very short notice, we are better prepared to do so again if required.

Are online classes and face-to-face classes still going to be charged differently, even though all classes are online after the Thanksgiving break?

Current fees assessed for fall 2020 semester classes will not change. If a course is currently scheduled to be offered as face-to-face, but the course changes to online, no additional fees will be added.

Will the cost of services be adjusted?

Current fees assessed for fall 2020 semester classes will not change. If a course is offered as face-to-face, they are still considered face-to-face for fee purposes when classes go remote after Thanksgiving break. If courses are moved remote due to COVID-19 during the semester, no additional fees will be added.

Contact

Mailing Address
One University Plaza, MS 7275
Cape Girardeau, Missouri 63701