Questions 

If you have questions about your billing, payments, and refunds we are here to assist. Processes may differ depending on what type of student you are. 

Billing

Need to know when to expect your bill, how to find your bill, or when it’s due? We’ll break it down with handy links and resources, so that’s one less thing you have to stress over.

Payments

Students can pay their bill in a number of ways including online or in person. If you are interested in payment plans, we have those too!

Financial Aid Disbursements

What happens when you receive aid? What happens if there is money left over after paying your tuition? What happens if there’s not? All great questions, and we have the answers.

Fee Adjustment Periods

During your college career, you’re bound to drop a class. What does that mean for your financial aid and what dates should you be aware of? We have timeframes and instructions.

Refund of Credit Balances

Wondering what happens once your financial aid is applied to your account and there’s money left over? We’ll walk you through when to check and what to do for potential refunds.

Phone
Location
Office
Academic Hall 019
Mailing Address
One University Plaza, MS 3740
Cape Girardeau, MO 63701
Hours
/ Weekdays: 8 a.m. - 5 p.m. / Wed.: 9 a.m. - 5 p.m.
Summer Hours / Weekdays: 8 a.m. - 4 p.m. / Wed.: 9 a.m. - 4 p.m.
Cashiers Office / Mon., Wed., Fri.: 1 - 4 p.m.