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In order to help you understand the parent's financial journey, below is information specifically for you. However, we know the financial process can be overwhelming for students to face alone. We encourage you to review the student sections as well, to learn about their financial journey and better assist them. Remember, neither of you are actually alone - we are always here to help!

You play an extremely significant role in your student’s life. We recognize that parents provide invaluable support to their students and have a vested interest in their educational success. We encourage you to continue to play an active role by providing guidance and support, but understanding college finances is a part of your student’s educational process. We strongly encourage the student to be proactive in learning about their finances, budget, and the financial aid process.

While the student is ultimately responsible for their balance owed to Southeast, their parents’ information is required on the FAFSA (usually until they are 24). While the entire family’s finances affect financial aid eligibility, providing information does not commit the parent to contributing anything toward the student’s education. It is simply required for the assessment of the family’s financial need and determining financial aid eligibility.

When a student enters a postsecondary institution at any age (or becomes 18 prior to postsecondary education), certain rights are transferred from the parent to the student according to the Family Educational Rights and Privacy Act (FERPA). The student is the only individual who has the right to have records amended and the right to have some control over the disclosure of personally identifiable information. There is an exception that allows financial information to be shared with eligible parents (parents who claimed the student as a dependent on their Federal Income Tax Return), and we are happy to do so.

Important Things To Keep In Mind:
  • Make sure your student knows how to access his or her student portal
  • Emails may be sent to the student with pertinent information regarding his or her account
  • You can be made an Authorized User, to access the student’s Account Summary and make online payments
  • Students can add an “Accounts Receivable Billing Address” so the bills will go to you, instead of their local residence

Parent PLUS Loan:

If your student is considered a dependent and has completed a FAFSA, then your student may have a Parent PLUS Loan offered on their award letter. In some instances, the student’s federal aid does not cover all charges on the student’s Southeast account. If this happens and you find that the outstanding balance is just too much for you to pay out-of-pocket, then you may be able to apply for a Parent PLUS loan in your name. This loan requires an online credit application to be completed by you, the parent. Before applying, please take a look at our Parent PLUS Loan page to find out more about interest rates, deferment, and repayment.

Special Circumstances:

Southeast recognizes that many families have changes in income or family situations that are not reflected by the federal tax information used on the FAFSA. Therefore, it is possible for students to request a review of their financial aid eligibility if the family has unique financial circumstances.

Circumstances may include:
  • Loss or change of employment
  • Loss or change in amount of child support or other benefits that have been reported on the FAFSA
  • Divorce or separation of parents, or spouse for independent students
  • Death of parent(s), or spouse for independent students
  • Unusual medical expenses paid out of pocket (not covered by insurance, MRA, or HSA accounts)

Before a review can be processed, you must complete the FAFSA for the proper academic year, and if chosen for verification, complete the verification process. Please allow 2-3 weeks processing time for the review of special circumstance, after all documentation has been submitted.

If you believe that your situation warrants review, please contact our office to discuss the matter and request a copy of the Review of Special Circumstances form. 

Tuition Savings Plans:

If you have funding from a qualified tuition savings plan that you would like to use, then you will need to contact the savings plan advisor to determine how to initiate payment and how long it will take for Southeast to receive it. Make sure to give yourself enough time to get the payment to us by the payment due date! Keep in mind that payments from a qualified tuition savings plan can have an effect on how much scholarship funding and federal financial aid a student will be eligible to receive.

Missouri Residency:

If your student was admitted as a nonresident student, but you now live in Missouri and they are still under 21, then your student may be eligible to receive resident tuition. You will need to provide documentation to verify residence in Missouri. Please visit the Missouri Residency page to find more information and to access the Application for Missouri Residency for Fee-Paying Purposes, which includes the list of required documents.


Phone: 573.651.2253
Fax: 573.651.5006

Hours: 8am-5pm M-F,
(9am-5pm Wed)

Cashiers Office Hours: 1pm-4pm M,W,F

Student Financial Services
Academic Hall Room 019
One University Plaza, MS 3740
Cape Girardeau, Missouri 63701
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