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Redhawks ID Services

Fall & Spring Semesters:
Monday-Thursday: 8:00 a.m. – 7:00 p.m.
Friday: 8:00 a.m. – 5:00 p.m.
Weekdays from 5:00 p.m. - 10:00 p.m.: call 573.450.4418 for assistance
Weekends from 10:00 a.m. – 6:00 p.m.: call 573.450.4418 for assistance 

Weekend prior to the start of Fall & Spring semesters:
ID Services will be open the same hours as Textbook Rental.
Saturday:  11:00 a.m. – 3:00 p.m.
Sunday: 1:00 p.m. – 4:00 p.m. 

Spring, Summer, & Winter Breaks:
Monday-Friday: 8:30 a.m. – 12:00 p.m.; 1:00 p.m. - 4:00 p.m.
Please call 573.651.2280 to arrange an appointment or once you have arrived in the UC at the Center for Student Involvement (CSI), room 204, call the number posted for assistance.
Saturday-Sunday: Closed 

*For immediate in-person assistance during listed hours, call 573.651.2280.


This process is designed for individuals who take classes online only or who live a significant distance from the Cape Girardeau campus and cannot request the ID/badge in person within our normal business hours (see above).  

Please do not use this process if you live on campus as it is quicker to request a card in person during our service hours.  In person requests take priority over online requests during high volume processing times. 

Online Requests for Mailing:

If you requested your ID online, please allow 2 business days for processing and anticipate approx. one week for transit time via the US Postal service. 

Online Requests for Pick-up:

Please allow 2 business days for processing and wait to pick up until you have received an email notification that your ID is ready. 

Pick Up IDs may be claimed in the Center for Student Involvement, located on the 2nd floor of the University Center.  You will be asked to present another form of photo ID to claim your Redhawks card. 

NOTE: If you need a Redhawks card within 2 business days, it is always best to come in person and request your ID/badge. We have regular business hours, and offer an after hour service via telephone request when onsite.

Online Student Request Process:
  • Log in to the portal: using your SEKey and password
  • Select the Student SS tab
  • Locate the Services section
  • Select "Request a Redhawks ID"

NOTE: New first time and transfer students need to complete this request process during their virtual First STEP and Transfer Orientations. 


If you have questions, please contact Campus Life & Event Services at 573.651.2280

Your Redhawks ID card serves as identification that you are a Southeast student, faculty, or staff member. In addition, the card serves as:

  • Your meal plan card for Chartwells Dining Services (for both meal plan students and students that elect to 'deposit' Redbucks onto their account – be sure to ask Chartwells for more details!)
  • Your access card for textbook rental and library privileges
  • A way to charge bookstore purchases to your Southeast student account
  • Your membership card to access to the Student Recreation Center
  • A way to get free or discounted tickets to many Southeast Athletics, Show Me Center, and River Campus events
  • Your access to the Campus Health Clinic, Counseling & Disability Services, and Testing Services

For more information on what your Redhawks ID does and how to use it, contact Campus Life & Event Services
Phone: (573) 651-2280

Redhawks IDs are the property of the University and are non-transferable. Students, faculty, staff and other University affiliates are responsible for the accuracy of the information on the Redhawks ID. Misuse of the Redhawks ID, falsification of information on the Redhawks ID, or failure to present your Redhawks Card upon request to any University official acting in his/her/their duties will result in confiscation and/or disciplinary action being taken against you.

Required Documentation to Obtain a Redhawks ID
To ensure campus safety you must present a couple of these forms of identification prior to receiving your Redhawks ID:


- University ID number (S0-7 digits), as listed on your University Portal, billing state, First Step or Transfer Orientation packet, or admitted student documents.
- Valid government-issued photo ID (driver’s license, military ID, passport, state ID, etc). Paper copies are not accepted.


Faculty/Staff/University Affiliates
-HR Employment Memo for ID Card or University issued employment contract showing your University ID number (S0-7 digits).
-Valid government-issued photo ID (driver’s license, military ID, passport, state ID, etc.). Paper copies are not accepted.

Returning students do not need to get a new Redhawk ID each year. A student's ID remains active as long as they are a student. Students only need to replace their ID if they lose or damage their current Redhawk ID. 

Southeast Missouri State University recognizes that individuals may prefer to identify themselves by a First Name other than their Legal Name. Therefore, beginning in February 2017, ID Services will support the use of a Preferred Name that differs from a person’s legal name within the university community on their Redhawks ID cards and required identification badges.

Individuals who wish to use a Preferred Name on their university identification card or badge, must have previously either requested a Preferred Name at time of admission to the University, or have completed the Preferred First Name form by updating the personal information system (My Southeast portal). To access the Preferred Name form:

  1. Log into the portal,, using your SEKey and password.
  2. Select either the Student SS or Employee SS tab.
  3. Locate the Personal Information Section.
  4. Select, complete and submit the Update Preferred First Name form.
What is a Legal Name?

A Legal Name is the name that appears on an individual’s passport, driver’s license, birth certificate, or U.S. Social Security Card.

What is a Preferred Name?

A Preferred Name is a name an individual wishes to be known by in the University community that is different from an individual’s Legal Name. Southeast Missouri State University’s Preferred Name guidelines only cover Preferred First Name. Surnames (last names) can be changed only with a legal name change.

Are there any Preferred Name Restrictions?

Preferred Names may not be used for purposes of fraud or misrepresentation. The University reserves the right to remove a Preferred Name if it contains inappropriate or offensive language.

Do I have to get a new Redhawks ID Card if I choose to have a Preferred Name?

No. Use of a Preferred Name on a Redhawks ID Card is an option provided to any individual. Each individual will be asked to select between having a Legal Name or Preferred Name printed on their Redhawks ID Card at the time each card is produced; however, an individual is only allowed to have one Redhawks ID at any time.

Is my Preferred Name Redhawks ID Card acceptable for proof of legal identity?

No. Individuals who are issued ID cards with a Preferred Name that is different from the Legal Name should be aware that such cards are issued for University business only and that Redhawks ID cards may not be considered government issued identification for purposes of voting, air travel, etc. Individuals are encouraged to carry a government-issued form of ID (driver’s license, passport, military ID) in order to access non-University resources.

How do I obtain my Preferred Name on my Redhawks ID Card or Badge?

In order to receive a Redhawks ID Card or badge with your Preferred Name, follow these steps:

  • Verify that your Preferred Name appears in the personal information system (Portal). If you have not entered a preferred name in Banner via the Portal, please visit either the Student SS or Employee SS tab. Then under the Personal Information Section, please select Update Preferred First Name to check, change or add a preferred name to your University record.
  • Once that is completed, visit the ID Services desk, located in the Main Lobby of the 3rd floor of the University Center, to request a Redhawks ID with your Preferred Name.
  • If you want to double check that your Preferred Name appears in the ID system prior to coming in person to request your card, please call the main ID Services number is (573) 651-2896. The secondary number is (573) 651-2280 for summer and break periods. Namescannot be edited in anyway by the ID Services staff.
How much does it cost to receive a card/badge bearing a Preferred Name?

All first time Redhawks or Cape College Center ID Cards are issued for FREE. Identification badges required as part of a program or as a condition of employment are billed at the rate established by ID Services and agreed to by the requiring department(s). Any card/badge requested after the first card/badge which is not necessitated by a Legal Name change or that does not require replacement due to the card/badge no longer functioning properly through normal wear and tear will be assessed a $15.00 replacement fee.

For more information

If you have questions about changing a legal name in Missouri, more information may be found at:

If you have already legally changed your name and need to updated your official University record, please visit the Registrar’s page to complete the appropriate form and submit required documentation:


University Center Room 204

One University Plaza, MS1200
Cape Girardeau, Missouri 63701