COVID-19 Information

See the latest updates and information regarding the COVID-19 pandemic, including a list of University contact information at

Frequently Asked Questions

Health and Wellness

At this time, there are no reported cases of Coronavirus (COVID-19) on any of Southeast’s campuses. The Cape Girardeau County Public Health Center will keep the community informed if cases arise in this area.

Call your doctor:  If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice.

Follow the CDC's steps on What To Do if You Are Sick. This site provides an interactive Self-Checker feature to help you make decisions about seekign appropriate medical care.


Follow these basic preventative measures to avoid exposure to or infection by the virus causing COVID-19. 

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid sharing personal items, like water bottles.
  • Use alcohol-based wipes to clean areas that you frequently touch.
  • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
  • Practice social distancing.
  • Consider getting a flu shot if you have not already done so. While the flu vaccine will not prevent getting the novel coronavirus, it will help reduce flu-like illnesses.
 Do not congregate in groups; practice good coughing and sneezing etiquette by coughing or sneezing into an elbow; perform routine environmental cleaning; practice good hand hygiene and wash hands frequently; practice social distancing and avoid contact with people; do  not travel; and stay home if you are sick.
  • Stay home when you are sick and rest. If symptoms worsen, contact your primary care provider.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash and wash hands immediately.
  • Clean and disinfect frequently touched objects and surfaces.


The Center for Scholarship in Teaching and Learning (CSTL) website has several guides available for Moodle.

Information Technology (IT) has guides and resources related to technology available to faculty and students.

There are numerous companies that are making tools and resources available to education during this time for no cost in many cases. CSTL will be adding those resources to the website as they become aware of them. If you are aware of any such tools that might be beneficial, please email that info to 

Faculty with questions regarding the transition to remote delivery and instructional technologies should contact CSTL in Kent Library 305 or or (573) 651-2298.

Many companies that work with higher education institutions are working to provide internet and data services at a reduced cost or for free for a period of time. Please contact internet service providers in your area to explore if these options are available. While Southeast is not endorsing any particular company, you can find more information about this at: Charter:; AT&T; T-Mobile:; and Sprint:

Several University staff have trained to work as a Staff Mentor for those who want a little extra support. Staff Mentors are resources and guides for the remainder of the spring semester. Staff Mentors are approachable and encouraging professionals who will be there for you, both when things are challenging and to celebrate with you as you achieve your goals.

To request the support of a Staff Mentor, login to (or from Portal -> Student SS -> SupportNET Login). From the Menu, select "Request Help", then select "**Request a Staff Mentor**".

Continuation of your internships and practicums will be directed by your host institution or organization.  If it is terminated as a result of precautionary steps taken for COVID-19, please update your faculty advisor or department on the situation.

Textbook Rental is closed to the public until April 20. Students may use the book return door slot to return any books not needed for spring courses. Students needing textbooks for 2nd 8-week class should request these through the online order form.  All online book orders will receive free ground shipping.

A plan is currently being developed to best accommodate the students who rented a textbook and will be needing to return them at the end of the semester. Details will be communicated in the near future.  Spring Textbook Rental Books Are Due May 18 before 4 p.m. or postmarked on or before May 18 to avoid additional charges. Textbooks returned in person or postmarked Tuesday, May 19, through Friday, May 22 will be eligible to return with the late fee of $25 per book.

For more information, visit

Kent Library has put together guides to library services for students and faculty while the library remains closed, such as finding sources online and how librarians can support online classes. 

Student Guide for Library Services:

Faculty Guide for Library Services:

Kent Library reference services are also available virtually through chat, video appointment and email:

Starting Monday, March 30, University Tutorial Services will provide open lab tutoring services, via Zoom, for BS113, BS114, CH181, CH185, CH186, CH341, MA115, MA116, and MA155.


Student Instructions for Requesting Access to the Online Open Lab
Online Open Lab Schedule
Online Open Lab Weekly Snapshot

As of now, Spring Commencement remains scheduled for May 16.  However, as the University continues to monitor and respond to this situation, the date and details of the ceremonies are subject to change.

Residence Life

Students approved to remain in the residence halls will be assessed a room rate for Towers East and a meal plan rate for the Towers dining program currently underway. If your previous room assignment was in a residence hall with a higher cost than Towers East, you will receive a housing credit for the difference. You will also receive a housing adjustment for the difference in the meal plan costs. Your parking decal fee will not be credited as you are still able to park on campus.

If the adjustments made to your account are more than what you owed to the University before the adjustments, you are eligible to receive a refund. We expect refunds to be issued on Thursday, April 9.

Students graduating from Southeast can obtain a refund of their Redbucks balance by contacting Chartwells at The full value of the remaining Redbucks will be credited to the student’s University account. Account balances for continuing students will be available in the 2020-2021 academic year.

Students who are unable to move out of their residence hall by March 31 are still expected to contact Residence Life by March 31 to make alternative arrangements. If arrangements are made by March 31 and the move out process is complete by April 19, you will receive the 45% fee adjustment.

Students with alternative arrangements who cannot complete the move-out process by April 19 will received a 45% fee adjustment for the meal plan and a prorated housing and parking fee adjustment based on the actual move out date. Adjustments to the account for all fee adjustments will be made when the move out process is complete. Additional charges for packing and storage of belongings will be incurred for any items that are not retrieved by May 15.

Students who do not make arrangements to move-out by March 31 will not receive a fee adjustment.

Students who paid a $150 housing deposit and will graduate Spring 2020 will receive a housing deposit credit in May 2020. Housing deposits for all other students will be credited to their account in September 2020 if they do not return to the residence halls, or sooner if a contract cancelation is received/approved by the Office of Residence Life.

Students living in the Greek Village should speak with their chapter Housing Corporation for information on the process for your chapter. The University’s decision related to housing does not include the Greek Village as students in the Greek Village do not pay rent to the University.

Dining Services, with a “to go” option only, will be offered seven days a week through the remainder of the spring semester in Towers Café. Brunch will be served from 10 a.m. to 2 p.m. Dinner will be served 5-9 p.m. Dine-in in the Towers Café is not permitted at this time. All other venues are closed until further notice, including the UC Redhawks Market, Starbucks, Panda Express, Subway, Kaldi’s, St. Vincent’s Commons, Houck’s Place, and Rowdy’s. 

Effective March 18, access to all residence halls is restricted and the University will close all residence halls through a tiered process through March 28.

The move-out process will be conducted in stages through March 28.  Residents will be assigned days to move out to allow for appropriate social distancing in our buildings and to limit the number of people on campus.  For additional details, visit

Residence Life staff communicated additional information to all students via their Southeast email on March 18, which included information for students that may be unable to return home for extenuating circumstances. Students who have not submitted a request for review should do so immediately at

COVID-19 Information

Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus first identified during an investigation into an outbreak in Wuhan, China.

Mild to severe respiratory illness with symptoms of

  • fever
  • cough
  • shortness of breath

Call your doctor:  If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice. While sick, avoid contact with people, don’t go out and delay any travel to reduce the possibility of spreading illness to others.

Follow the CDC's steps on What To Do if You Are Sick. This site provides an interactive Self-Checker feature to help you make decisions about seekign appropriate medical care.

 Risk of infection is dependent on exposure. Close contacts of people who are infected are at greater risk of exposure, for example health care workers and close contacts of people who are infected with the virus that causes COVID-19. If you are not in an area where COVID-19 is spreading, or if you have not travelled from an area with community spread or have not been in close contact with someone who has and is feeling unwell, your chances of getting it are currently low. The Centers for Disease Control (CDC) continue to closely monitor the situation. 
 The current count of cases of COVID-19 in the United States is available on CDC’s webpage
 The virus that causes COVID-19 probably emerged from an animal source, but now it seems to be spreading from person to person. It’s important to note that person-to-person spread can happen on a continuum. Some diseases are highly contagious (like measles), while other diseases are less so. At this time, it’s unclear how easily or sustainably the virus that causes COVID-19 is spreading between people. Learn what is known about the spread of newly emerged coronaviruses.

Many patients have pneumonia in both lungs.

There is currently no vaccine to protect against COVID-19. The best way to prevent infection is to avoid being exposed to the virus that causes COVID-19.

There is no specific antiviral treatment for COVID-19. People with COVID-19 can seek medical care to help relieve symptoms.

  • If you are sick with COVID-19 or suspect you are infected with the virus that causes COVID-19, call ahead before visiting your doctor. If you have a medical appointment, call the healthcare provider and tell them that you have or may have COVID-19. This will help the healthcare provider’s office take steps to keep other people from getting infected or exposed.

Also, follow these steps to help prevent the disease from spreading to people in your home and community.

  • Stay home except to get medical care
  • Restrict activities outside your home, except for getting medical care. Do not go to work, school, or public areas. Avoid using public transportation, ride-sharing, or taxis.
  • Separate yourself from other people and animals in your home
    • People: As much as possible, you should stay in a specific room and away from other people in your home. Also, you should use a separate bathroom, if available.
    • Animals: Do not handle pets or other animals while sick. See COVID-19 and Animals for more information.
  • Cover your coughs and sneezes

Cover your mouth and nose with a tissue when you cough or sneeze. Throw used tissues in a lined trash can; immediately wash your hands with soap and water for at least 20 seconds or clean your hands with an alcohol-based hand sanitizer that contains at least 60 to 95% alcohol, covering all surfaces of your hands and rubbing them together until they feel dry. Soap and water should be used preferentially if hands are visibly dirty.

  • Avoid sharing personal household items

Do not share dishes, drinking glasses, cups, eating utensils, towels, or bedding with other people or pets in your home. After using these items, wash them thoroughly with soap and water.

  • Clean your hands often

Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, clean your hands with an alcohol-based hand sanitizer that contains at least 60% alcohol, covering all surfaces of your hands and rubbing them together until they feel dry. Soap and water should be used preferentially if hands are visibly dirty. Avoid touching your eyes, nose, and mouth with unwashed hands.

  • Clean all “high-touch” surfaces every day

High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and bedside tables. Also, clean any surfaces that may have blood, stool, or body fluids on them. Use a household cleaning spray or wipe, according to the label instructions. Labels contain instructions for safe and effective use of the cleaning product including precautions you should take when applying the product, such as wearing gloves and making sure you have good ventilation during use of the product.

  • Monitor your symptoms

Seek prompt medical attention if your illness is worsening (e.g., difficulty breathing). Before seeking care, call your healthcare provider and tell them that you have, or are being evaluated for, COVID-19. Put on a facemask before you enter the facility. These steps will help the healthcare provider’s office to keep other people in the office or waiting room from getting infected or exposed.

Ask your healthcare provider to call the local or state health department. Persons who are placed under active monitoring or facilitated self-monitoring should follow instructions provided by their local health department or occupational health professionals, as appropriate.

If you have a medical emergency and need to call 911, notify the dispatch personnel that you have, or are being evaluated for COVID-19. If possible, put on a facemask before emergency medical services arrive.

  • Discontinuing home isolation

Patients with confirmed COVID-19 should remain under home isolation precautions until the risk of secondary transmission to others is thought to be low. The decision to discontinue home isolation precautions should be made on a case-by-case basis, in consultation with healthcare providers and state and local health departments.

Source: Centers for Disease Control and Prevention


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