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The IT Help Desk utilizes, a web based, request service that members of the Southeast community can access and track with their Southeast Key and password. From any device with Internet access, at any time of the day, current faculty, staff, and students can check on the status of current requests, previously resolved requests, and can open new requests via this service.
For instructions for using Web Help Desk - click here
Frequently Asked Questions
What would I find on the IT Web Help Desk?
Open a web browser and navigate to http://whd.semo.edu and log in using your Southeast Key credentials. Once verified, you will be able to:
What benefits are there for using the IT Web Help Desk?
Who can use the IT Web Help Desk?
The IT Web Help Desk can be accessed with Southeast Key account information from current faculty, staff, and students of Southeast Missouri State University.
Alumni, former students, faculty and staff should contact the IT Help Desk via email (firstname.lastname@example.org) or phone (573-651-4357) for assistance.
IT Help Desk
Memorial Hall 107
One University Plaza
Cape Girardeau, Missouri 63701