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Each time you access a web site, the browser caches (stores) it. By doing this, the browser doesn't have to download new files each time. Sometimes the cache can "get stuck" and show old data. Clearing it can help solve issues.
A cookie is a file created by a web browser, at the request of a web site, that is then stored on a computer. These files are typically itmes like "Remember Me" on login pages, or items in your shopping cart. These files usually expire at a certain time, but clearing them may help solve issues.
Before you clear your cache or cookies, if you are only having an issue with a certain site, sometimes a forced refresh can help. You can do this by pressing Ctrl+F5 in your browser for Windows, for Macs press Command+R (⌘+R) or Apple+R (+R.)
Tools, then choose
Clear browsing data...
From the Obliterate the following items from: drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select the beginning of time.
Clear browsing data.
Privacy, then choose
CLEAR BROWSING DATAat the bottom of the screen.
Clear all history.
Cached data and filesis checked.
Clearto clear the cache in the Edge browser.
If the menu bar is hidden, press Alt to make it visible.
Delete Browsing History....
To delete your cookies, click
To delete your history, click
Close, and then click
To clear cache and cookies:
Clear cookies and data, or
Clear Cookies and Clear Cache. Confirm when prompted.
To clear history:
Settings, and then
Delete Private Data....
IT Help Desk
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