COVID-19 Information

See the latest updates and information regarding the COVID-19 pandemic, including a list of University contact information at

Zoom Information

There are two types of accounts: Basic and Pro. Pro accounts will allow you to host classes or conference sessions without time limitations. Basic Zoom accounts are free but come with 40 minute hosting limitations for more than 2 total participants. Request a Zoom account. The type of account that is setup for you will be determined by the information entered into the linked form.

Students or those attending your sessions do not require either type of Zoom account. Instead, attendees will use the information provided by the host to connect to the session. See instructions to join a meeting.

  1. For each device you use to originate a Zoom session/class, you will need to go through the following steps initially, or for a one (1) time event only.
  2. Ensure any necessary Audio/Visual equipment is connected, i.e., webcam or camera, microphone.
  3. Log in, using your Southeast creditials, through your Office 365 account>All Apps>Zoom or
  4. After logging in, scroll to the bottom footer of the website to Support>Test Zoom. This will prompt you to download the client and test your hardware
  5. Click on the .exe file in the lower left corner of your screen.
  6. To set your meeting/session preferences:
    • Under the Personal section of the sidebar menu: Click Profile.
    • Open the Zoom Set up Recommendations.
    • Review the Profile setting recommendations in this document to help make your profile choices.
    • Click Settings under the Personal sidebar menu.
    • Using the Zoom Set up Recommendations document, make your settings choices

You may want to consider these 6 Tips to Deter Zoom-bombing while setting up your Zoom sessions.

The simplest way to create a class period meeting for the entire semester is as follows:
  1. Open from your browser or open the Zoom app, if installed and sign in using your Southeast Key and Password.
  2. Under the Personal section of the sidebar menu, click Meetings.
  3. In your Meetings window, click on Schedule a Meeting.
  4. Enter your Topic name, i.e., your Class name and section.
  5. Enter a description, i.e., weekly course access for Fall 2020.
  6. If you have a template saved with the settings you prefer, you can select the template name, i.e., Office Hours or Class Meeting template.
  7. Choose the length of your class meeting under Duration.
  8. Choose Recurring meeting. This will provide you with Recurrence, Repetition, and End Date entries. Under Recurrence, one option for the drop down menu is No Fixed Time. If you choose No Fixed Time, your meeting id will be the same meeting ID for the entire semester. This option will provide the easiest access for both you and the students.

Zoom Security Changes Beginning September 27th, 2020
There are soon to be security changes that will take effect beginning September 27, 2020. As the host or co-host of a meeting, your meetings (new and currently scheduled) will require attendees use either a passcode to enter or will be automatically placed in a Waiting Room.
  1. If you have already created a meeting that requires a passcode:
    1. Attendees will seamlessly enter your Zoom meeting if using your meeting link to enter.
    2. If attendees access your meeting by manually typing your Meeting ID, they will need to also enter the passcode to enter the meeting (no waiting room unless that was also selected during meeting creation)
    3. Here’s a video that describes how the passcode will work:
  2. If you did not set up a class meeting that required a passcode and would prefer not to use the Waiting Room entry for all your attendees, you could choose to reestablish your new class meeting link now, choose to require the passcode, and provide the new link to your students that will contain the passcode.
  3. If you don’t set up your new class meeting link now and you didn’t require the passcode in your original meeting, your students will be placed in a Waiting Room after September 27th.
    1. You can Admit each attendee one-at-a-time or Admit All.
    2. Steps for this process can be viewed at
  4. If you have already created a meeting that places attendees in a Waiting Room:
    1. Attendees will be placed in the Waiting Room
    2. You can Admit each attendee one-at-a-time or Admit All.
  1. Two start-up options:
    • Follow Zoom login instructions above
    • Under the Personal section of the sidebar menu: Click Meetings
    • Locate the meeting in your list of Upcoming Meetings.
    • Click the Start button for that meeting
    • or,
    • If you placed the meeting on your calendar, go to your calendar and click on the Join Zoom meeting link.
    • Your meeting window will launch.
  2. Within a meeting, the Zoom video conferencing interface appears, presenting a toolbar when you place your mouse inside the meeting window, with the following options from left to right:
    • Mute/Unmute Microphone
    • Microphone/Speaker Settings - enabling further device and volume control
    • Stop/Start Video
    • Video Options – enabling further device options or features like virtual backgrounds
    • Invite - enables invitation through text or link
    • Manage Participants – allows administration of other users, such as muting and locking
    • Polls - allows you to add questions
    • Share Screen
    • Screen Sharing Settings - controls how many and who may share their screens
    • Chat - controls private and group chat features
    • Record - enables recording of meeting A/V content
    • Breakout Rooms - for professional licenses, allows breaking the meeting up into small groups
    • End Meeting

When you are teaching in a classroom and using Zoom to record and engage with remote students; you don’t have time to upload that recording and share it with your students before the next class begins. However, if you record your lecture to the cloud, it is automatically available on your zoom account to share with your students via Moodle or Canvas. When you start a Zoom meeting, just select Record to the Cloud on the Record option.

To access your cloud recordings, can login to and select Recordings on the left menu to see a list of your Cloud Recordings. There is a Share option on the left to get a link to the recording for your students.

NOTE: By default, all recordings have a passcode assigned. You can change and share that passcode, or if you like, you can turn the passcode off.

Storing recordings to the cloud is easy and convenient, but it isn’t free. We have purchased additional storage, but it is still limited. We ask that you help us manage our overall storage use by limiting the number of recordings you keep in the cloud. One approach would be to leave your recordings in the cloud for up to two weeks for your students to review; then download it to your local computer and delete it from the cloud. You can also upload the recordings to Office 365 Stream or Canvas Studio for longer term storage if you want your students to continue to have access to them.

This video will demonstrate how to download a cloud recording and then upload it to Canvas Studio. You need to login to Office 365 to watch the video:

If you are planning to record video using Zoom, but not in a classroom, please record to your local computer if possible. Then you can upload that video to Canvas Studio or Office 365 Stream. We would like to prioritize the use of cloud storage for classroom use when there is little time to retrieve and post videos.

If you are planning to use Nearpod (, you can now integrate it with Zoom. For information on using Zoom and Nearpod together contact the Center for Teaching and Learning at

  • Level and Skills
    • Screen sharing with annotations makes lessons more interactive and engaging.
    • Students and educators share the ability to record portions of the lecture and turn them into lessons. Educators can share their lessons with educators for critique, and students can go back to review content.
    • The free option of Zoom supports up to 100 students, making it great for large classes.
  • Learning Content
    • The varied feature set of Zoom allows for a similarly varied number of presentation styles: it’s viable to use a PDF and screenshare it, or perhaps set homework using screencasting.
    • By providing audio, video, and text communication, Zoom encourages and nurtures a variety of skills.
    • Breakout rooms enable partner-style activities with pairing or small groups.
  • Tracking Learning
  • Social Interaction
  • Supporting Teaching and Learning
  • Technical:
    • Zoom provides video tutorials and 24-hour support to ensure usability is never a concern.
    • Zoom does collect personal data according to their privacy policy, something to keep in mind.
  • Ideas for Teaching with Zoom
    • Provide virtual office hours.
    • Invite guest lecturers.
    • Use visuals, images, and animations, limit projecting large amounts of text.
    • Use annotation tools to point out specific information or direct student attention.
    • Test with quizzes and self-assessments.
  • Zoom for Higher Education
    • HD video and audio for online and hybrid classes.
    • Students can join classes from any device.
    • Sessions can be recorded and replayed by students.
    • Experience new levels of engagement with collaboration, digital whiteboarding, polling, and group chats.
    • Integrate seamlessly with LMS, such as Moodle, Canvas, etc.
  • Require self-identification from students.
  • Set a standard of etiquette, as well as microphone awareness of mute/unmuting, remain attentive, refrain from eating, etc.
  • Maintain eye contact with the camera while teaching with Zoom, the camera is the class!
  • Speak as you would in a traditional face-to-face class.
  • Define goals and objectives for each session.
  • Avoid using the whiteboard, glare and recording quality can make it difficult for students to see.
  • All content should be presented using the Zoom Share My Screen feature.
  • Always have a backup plan in case of unexpected technical issues or difficulties.
  • It is faculty choice if students must be on a campus to participate in a Zoom class. If you don't require your students to be present in a classroom, consider reserving a classroom where students can participate if their technology fails or time between classes prohibits travel.
  • Include in your LMS/Moodle course details on accessing this course.
  • Identify the technology requirements your students must meet to participate, i.e., must have a working microphone, such as a built-in microphone, a USB microphone, or an inline microphone on a headset or headphones. After joining or starting a meeting, click "Join Audio by Computer" to connect your computer's speaker and microphone to the Zoom Meeting. The regional campuses have headsets for use. Or--provide the student with Chat use instructions through Zoom.
  • Identify if video will be required, i.e., webcam, and if so, notify your students of this requirement in the LMS/Moodle.
  • Consider reserving a classroom that would be available for students to connect from should their home or remote location have issues or should they not have time to travel (i.e., they are already on a campus and wouldn't have time to travel home before class begins.) At the Cape campus, the IT Help Desk will accommodate students at Memorial Hall, room 107, Monday - Friday, 8:00 a.m. - 5:00 p.m. Contact 573-651-4357 to reserve this space.
  • Prior to your first class meeting, encourage your Zoom connected students to "Join a Test Meeting" from their home or remote location to ensure the right equipment and connection will be available. Provide this link with instructions.
  • Inform students the download of the Zoom desktop client is free. An account is not required to join a meeting.
  • Share the instructions "Joining a Zoom Meeting"document. This information would be good for students when joining that first time.
  • Recommendations for Bandwidth over WiFi: For 1:1 video calling: 600kbps (up/down) for high quality video and 1.2 Mbps (up/down) for HD video. For group video calling: 600 kbps/1.2 Mbps (up/down) for high quality video. For gallery view: 1.5 Mbps/1.5 Mbps (up/down). Speed tests can be performed on each device at

Due to the mixed format courses, some of our students may have schedules with a face-to-face course immediately followed by a synchronous Zoom course or vice versa. Students may not have time to travel home or to off campus locations for attending the synchronous sessions. For that reason, IT has identified spaces students can use to participate in their Zoom meetings.

Zoom is focused on information security and privacy, two major components of the Federal Education Rights and Privacy Act (FERPA) compliance. Zoom does not monitor, view, or track video or audio contents of meetings. And Zoom does not share customer data with third parties.


IT Help Desk

(573) 651-4357
Memorial Hall 107

IT Office

(573) 651-2217
One University Plaza
Cape Girardeau, Missouri 63701