Be it convenience or necessity, students often require access to courses taught from
different Southeast Missouri State campus locations. To meet this need, Southeast
offers an alternate delivery method known as ITV, or interactive television.
ITV utilizes a video conferencing system that provides a live course event, complete with two-way, real-time communication between the instructor and students. ITV is a service provided by Media Services, who works closely with both faculty and staff to replicate the traditional classroom experience. In an effort to simplify this process, all ITV classroom technology used at Southeast functions identically. Even more notable, support is always readily available. ITV technicians monitor, in real time, all ITV courses.
Providing students at all of SEMO’s campuses with as many opportunities as possible is what ITV is all about.
In an effort to make ITV experiences effortless, Media Services has set up all ITV
classroom technology to be easily operated. Regardless of its simplicity and ease
of use, support may be required.
Media Services provides real time support of all course work delivered over ITV. In the Media Services hub, technicians monitor all live ITV classes from both a faculty and student view. As a monitor, the technician may notice and correct issues before either the faculty member or students even notice. ITV instructors can take great comfort in knowing that support is available at all times by phone.
Media Services also provides some technical support for Dempster Hall classrooms and Glenn Auditorium. Training is required to use the Glen Auditorium facilities. Contact Media Services to schedule a training session.
Media Services provides a full training program each semester (spring, summer, and
fall) on the Tuesday during the week before the semester starts. Faculty are scheduled
to attend training at the campus where the majority of their classes originate.
Part 1 is taught by the Director of Extended Learning and covers the following topics:
Media Services Network OPS
Dempster Hall 007
8am - 5pm M - F
One University Plaza
Cape Girardeau, Missouri 63701