Guest Wireless Access

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Guest Wi-Fi Access

NOTE: This applies to single or a small number of guests. This DOES NOT apply to guest access for large meetings, workshops or conferences.

Individual Guest Wi-Fi accounts can be setup for periods of 1 – 10 days. (Anything longer than 10 days requires special arrangements).

Guest Wi-Fi accounts should be requested by a full-time employee of Southeast Missouri State University. For the purpose of this document, this person will be referred to as the sponsor. A sponsor is usually someone from a department on campus who has invited the guest or is responsible for them during their stay.

Guests of the university, sometimes reside on campus during their visit, many do not. Guest Wi-Fi accounts are available whether the guest(s) stay on campus or not.

Information Required to Request Guest Wi-Fi Access

Sponsors interested in requesting Wi-Fi access for their guests should contact the DoIT Help Desk, at least one business day in advance, and be prepared to provide the following information:

  • Guest’s name
  • With what department are they associated?
  • Arrival date and time (approximate)
  • Departure date and time
    • Will they be here after 5:00 pm on the date of departure?
    • Are they staying on campus? If yes… where?
      • If they are staying in a residence hall, which one and what room?
      • If they are staying at Johnson Faculty Center, are they staying in the North or South suite?

Sponsors can either e-mail the Help Desk at helpdesk@semo.edu or fill out this form.

After this information is provided, the guest’s user information will be generated, and this will be communicated to the sponsor via email.

Suggested Next Steps for Sponsor Prior to the Guest Arrival

The sponsor will need to communicate the account information to guest upon (or prior to) arrival.

Because the connection process does require some user intervention, it might be helpful for the sponsor to ask the guest what types of devices they are planning to connect while on campus. The Department of Information Technology provides step-by-step instructions for connecting most popular devices to the campus Wi-Fi. These instructions can be made available to the guest upon their arrival.

If for some reason, the guest’s plans change, the Help Desk should be notified immediately so the account can be disabled or re-enabled for the appropriate amount of time.


Welcome to Southeast Missouri State University!

Whether you are here for the day, or a longer period of time, we hope your time on campus is rewarding. The Information Technology Department is here to help while you are here.

If you are visiting Southeast as a presenter, or to attend a meeting, chances are you will need to access the Internet on campus. With this in mind, the Southeast IT Department allows the use of guest wireless (WiFi) accounts

The department you are working with can request a guest account on your behalf that can be used for periods of 1 to 10 consecutive days. The account information will be provided to you upon your arrival on campus.

Your guest account will permit you to connect securely to our WiFi network and access the Internet. It will consist of a SE Key (username) and password.

The process involves connecting your device to the Southeast wireless network and registering the device with your guest account. Once the device is registered it will connect to the Southeast wireless network automatically once a signal is detected.

We’ve provided instructions for the most common devices below:

If you are using a different device while on campus, contact the IT Help Desk for assistance at 573-651-4357 (Ext 4357 from Campus phones). The IT Help Desk is open 24/7.

We hope you enjoy your time at Southeast Missouri State University!

Contact

IT Help Desk

(573) 651-4357
helpdesk@semo.edu
Memorial Hall 107

IT Office

(573) 651-2217
One University Plaza
Cape Girardeau, Missouri 63701